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Transferring Phone Numbers

Transferring your land line to you cell phone may interfere with monitoring

A Nov. 25, 2003 ruling by the Federal Communications Commission (FCC) made it possible to transfer a cellular phone number from carrier to carrier. This ruling also allows you to transfer your land line phone numbers to your cell phones.

What you may not realize is that doing so effectively cuts the connection between your alarm system and your monitoring center, since most alarm systems rely on a land line to transmit signals. Please be aware that disconnecting a phone line on which an alarm service is connected will seriously disrupt that service.

It is important to remember that your land line is necessary for your alarm system to send signals. If you cancel your land line in favor of cellular service, you will need to notify our office immediately. Please contact your nearest Allied branch's service department for more information on keeping your system monitored.

Transferring your land line to your cell phone IS NOT the same as subscribing to VoIP.

VoIP phone service, commonly known as digital voice, may disrupt the communication between your security system and the Allied Fire & Security monitoring centers.

Voice over Internet Protocol (VoIP) is a technology that provides phone service over a broadband Internet connection. It connects your phone to the Internet in place of a traditional hard-wired phone line, and is often offered by cable television and telephone companies. VoIP is also known as digital voice, IP telephony, Internet telephony, broadband telephony, broadband phone or voice over broadband.

If you are considering, or have made a switch to VoIP and haven't already done so, please contact Allied immediately so that we ensure your system is configured to work properly with VoIP service, and, if necessary, make recommendations on what might be added to your system to ensure VoIP compatibility.

There are a variety of new alarm signal transmission technologies available that can be added to your existing system, or included as part of an upgrade, to keep your system communicating with the alarm monitoring centers.

Remember, Allied's goal is to keep your system functioning properly, giving you peace-of-mind and total integrated protection at all times.

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