From Our President
We have a 60-plus year track record of customer satisfaction and technological innovation. What this means to our customers, is that they receive prompt and courteous interaction throughout the entire process of dealing with Allied. Even better, you receive top quality security and life safety products that protect the things that are most important in your life. But overall, the best gift we can give our customer is to be there for them each and every day. Why? Because we take your security and protection very seriously and we are entrusted to be there when you need us the most. We understand the responsibilities in helping to keep our community safe.
Today, virtually anyone with a Web site or ad in the yellow pages can appear and claim to be "the best." As a homeowner and business person, I understand the options I have when it comes to satisfying a particular need. Who do I trust? Who will give me good value and be there for me - not just to sell me a product – but to be there after the sale when I need help. And I have made several not-so-good choices based on price alone. For this reason we pledge to you that:
Allied Fire and Security guarantees your satisfaction. If, for whatever reason, you are not satisfied with our products or services, we will make it right. This includes giving your money back.
We secure some of the most important businesses in our community. These customers trust in our ability to protect millions of dollars in valuables (which includes your money in the bank). We protect our community water supplies from those who want to cause harm. We protect one of the nation's largest power distribution companies to ensure a constant supply of electricity. We also protect thousands of homeowners whose families and valuables are entrusted to our care. And for those going through the process of determining how best to protect your important assets, we hope to earn your trust too.
The value we bring to you is that we offer more than one way to protect and secure. We're unique in our industry because we're one of the few that are experts in a variety of security products (locks, safes, burglar/fire alarms, video surveillance, card access, and a lot more). What this means is that we look at your security from a wide point of view. Talk to an alarm company and guess what they are going to recommend? An alarm system. When maybe what you need is not an alarm system but to simply rekey your locks. We'll be honest and straightforward. Our goal is to give you the best protection for your needs at a price that is affordable. We won't sell you something that you don't need.
We have never aspired to be the biggest security company. Our goal from day one has been, and it remains, to lead the security and life safety industry in reliability, quality and service. We treat our customers is if they were family, because in a broader sense, they are. We are a local company that is family owned and our employees and families live and work in the Pacific Northwest. We deeply understand that our community relies on us to keep them safe and secure. We also understand that we would not be in business were it not for a community that supports us. This is the very reason we give back to the community through a variety of charitable contributions. We believe our success should be shared with those that are less fortunate.
We appreciate your interest in our company and we hope to be able to earn your trust. Give us a call today. We can be reached 24 hours a day, 7 days a week.
Sincerely,
Jay Hunt
President
Allied Fire & Security
